Support

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Commitment with Support

We are here to help you by offering you continuous support, so that you can enjoy our PlantValue solution more quickly. With more than 30 years experience in the automation sector, we enjoy close ties with both our partners and customers.

ITECH515 has developed tools, processes and methodologies which allow us to offer our customers the highest level of support.

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ITECH515 ASP Support

Our main goal is to be able to offer continuous support during the whole period that the customer makes use of the PlantValue application. If the ASP Support programme is active (yearly renewal), the customer will be able to enjoy telephone support, tickets, queries, access to contents and manuals and updates for the required version. Thanks to the collaboration method, ITECH515 ASP Support provides a way to strengthen our customers and partners in order to improve their industrial activities.

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ITECH515 Portal

The portal houses the download area for licences, documentation, support, FAQS and licence activation, so that our partners and end customers may access contents from the PlantValue document manager. The portal provides several items combined in a single environment, in order to respond to daily needs related to the software.

Take advantage of the experience of support and engineering professionals in order to provide added value to your application. Download templates and import them into your system to enjoy more precise data and screens. Maximise your research by speeding up knowledge transfer from documents and scalable and optimised solutions.

PlantValue ASP Support

Operating System

Windows Server 2003 32/64 bits
Windows Server 2008 32/64 bits
Windows Server 2008 R2 32/64 bits
Windows Server 2012 32/64 bits
Windows Server 2012 R2 32/64 bits
Windows XP 32/64 bits
Windows Vista 32/64 bits
Windows 7 32/64 bits
Windows 8 32/64 bits
Windows 10 32/64 bits
Languages: English & Spanish tested

Features

License Validator
User Authentification
English Language
Public and Private Information

Assistance

Web Portal
Tickets
Phone

Download

Software
Trainning
Presentations
Video
Manuals
FAQS

Additional Requirements

Browse
Download demo: everybody
Private area: It is mandatory to be a member

Customers

Contact Us

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